FAQ

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Frequently asked questions

What Are Your Opening Hours?

We are open between 8am and 7pm from Monday to Friday; 8am – 6:30pm on Saturday and from 8am – 3pm on Sunday. We are open 24×7 online and orders can be placed at your convenient time.

What Are The Occasions Do You Deliver Flowers For?

We have flowers for every occasion including Anniversary, Birthday, Funeral, Christmas, Mother’s Day, Valentine’s Day, Wedding, New baby, Get well soon, Sympathy, Congratulations, Thank You and much more.

Can I Visit Your Flower Shop?

We are happy to say ‘Yes’. You can visit our shop during business hours and we would be happy to give you a tour of our flower shop.

Do I Get Discount On My Order?

Yes, we are offering 10% discount on all orders placed online. No matter what bouquet you order, you will be given 10% discount.

Do You Deliver Flowers At Special Places?

Yes, we do! We deliver flowers at public places across Melbourne. All you need to do is provide name of the person, mobile number of the person and full address of the recipient.

Where Do You Deliver Flowers Locally?

We deliver flowers across Ivanhoe East, Bellfield, Heidelberg, Heidelberg West, Bulleen, Rosanna, Northcote, Thornbury, Ivanhoe, Eaglemont and other nearby suburbs across Melbourne.

Can I Get Flowers Delivered The Same Day?

We always make it a priority to deliver flowers the same day throughout Melbourne if you place your order before 1.30 pm, 7 days a week.

How Can I Make Payments?

You can make payment through Master Card, American Express, Visa, PayPal and Comodo Secure methods. We use advanced SSL encryption technologies, so you can rest assured that your credit card number is completely secure. We also accept payment in Australian Dollars.

Is There Any Delivery Fee?

Yes, we will charge you a substantial amount as a delivery fee during the checkout process. It depends merely on the suburb that you want the flowers to be delivered to.

Can I Make Changes To My Order?

Yes, you can make any changes to your order as long as your order has not been dispatched for delivery. However, before you make any changes, give us a call on +61 3 9482 7788

Can I Add Extras To My Orders?

Yes, you can customise your flower bouquet by adding extras such as teddy bears, chocolates, decorative ribbons, greeting cards, vases and much more.

Do You Have Any Other Question?

If you have any other questions or have any queries, we invite you to call us at +61 3 9482 7788. We are more than happy to assist you.

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